Support
Start with the relevant SoloSafe management page or run a quick account check.
Account check
Check whether this browser session contains the basic information needed for family management.
Email help
For invitation or account email problems, confirm the recipient address, check spam or junk folders, and use the invitation resend option after its cooldown has passed.
Billing help
Review subscription status, paid Solo capacity, cancellation and payment information.
Open BillingLocations & caregivers
Add or close family locations and manage caregiver assignments.
Open LocationsUsers
Review family members, roles and current location assignments.
Open UsersSuccession
Review the First and Second Successors and ownership governance activity.
Open SuccessionStill need help?
Describe what you were trying to do, the page where it happened, and the exact message shown. Never send your password or session token.
Email SoloSafe supportSoloSafe support should never need your password.